The Texas Department of Public Safety (DPS) is reminding Texans that many driver license offices across the state continue to offer appointments on Saturdays – and appointments are still available nationwide. Saturday appointments are specially designed for customers who want to renew or replace their Texas driver’s license (DL) and identity card (ID). The appointments on Saturday also include services for renewal or replacement of Electoral Identification Certificates (EICs).
Saturday appointments are offered through December 19th, with the exception of November 28th due to the Thanksgiving holiday. The offices are open on Saturdays from 8 a.m. to 5 p.m. Many Saturday appointments are available in offices across the state. Texans are encouraged to book their appointments online today.
Saturday dates have been added to help identify the number of customers needing services due to the office closure earlier this year due to COVID-19. Nearly 700,000 Texans had their DLs / IDs expired while the DL offices were closed due to the pandemic. Of these, 300,000 have not yet come to a DL office for renewal. If you continue to offer Saturday renewals, replacements and EICs through the end of the year, customers will have additional opportunities to process their DL-related transactions.
make an appointment
DPS introduced a new appointment solution when the DL offices reopened in May. All services are now only performed by appointment. This method provides additional convenience and reduces the waiting time for Texans. Customers can now book appointments for a specific day and time up to six months in advance and arrive 30 minutes or less before their scheduled appointment. Customers can check in from the office kiosk or from their mobile device.
To make an appointment or check availability, visit the online scheduler. If you can’t find an appointment in the office of your choice during the week, check availability in that office or other locations nearby. Please check this often as availability changes.
As a reminder, if you cannot make your scheduled appointment, please cancel it in advance. Customers not showing up for appointments have become a major issue nationwide. From May 26th to September 30th, approximately 25% of the people were absent for their appointments.
To combat this problem, many offices offer customers without an appointment a place on a standby list. These customers have to wait in the office and are supported in case of cancellation or no-show. The number of standby appointments available is limited to ensure that all customers on the list are served by the end of the day. Additionally a limited number Appointments on the same day are available in every DL office. These dates are available subject to availability. Customers who book these appointments can leave the DL office up to their specified appointment.
DL offices have implemented several COVID-19 protocols to ensure a safe environment.
The extension remains
If your Texas DL / ID / CDL / EIC expired on or after March 13, 2020, it falls under the Disaster Declaration Waiver and will remain in effect for 60 days after DPS publishes the public notice. At this point, the 60-day notice has not yet been issued and Texans still have time to complete their renewal transactions. Customers can download a copy of the Verification of Driver License Expiration Extension (PDF) notice.